Young People's Help Space


Are you a young person who needs Information, Advice, Guidance (IAG) or Support?

Do you know of another young person (e.g. Friend or Family Member) who needs IAG or Support?


Changing Tunes has a self-help area for young people to access resources and links to access information!


In an emergency, always all 999!






Helpline: 0800 1111

Website: childline.org.uk

Free 24-hour helpline for children and young people in the UK


The Mix

Website: themix.org.uk

Online guide to life for 16-25 year olds. Straight-talking emotional support is available 24 hours a day. Chat about any issue on our moderated discussion boards and live chat room



Helpline: 0800 1111

Email: help@nspcc.org.uk

Website: nspcc.org.uk

Specialises in child protection and the prevention of cruelty to children



Helpline: 0800 068 41 41

Website: papyrus-uk.org

Charity for the prevention of young suicide, offering confidential support and awareness training


Family Lives (formerly Parentline Plus)

Helpline: 0808 800 2222

Website: familylives.org.uk

Support to anyone parenting a child



24-Hour Helpline: 116 123 (Freephone) 

Email: jo@samaritans.org 

Website: samaritans.org

Freepost RSRB-KKBY-CYJK, Chris, PO Box 90 90, Stirling, FK8 2SA

Emotional support for anyone feeling down, experiencing distress or struggling to cope


Youth Access

Phone: 020 8772 9900

Website: youthaccess.org.uk  

Information on youth counselling


Young Minds

Phone: 020 7089 5050

Website: youngminds.org.uk 

National charity committed to improving the mental health of all babies, children and young people. Provides information for both parents and young people


If you would like to speak to a someone about a young person in Kingston or Richmond, you can speak to the SPA (Single Point of Access) on 0208 547 5008.





Emotional Health Service Information Leaflets 2018